Troubleshooting Archives - Bethany Archer | Digital Marketing Strategy https://bethanyarcher.com/category/troubleshooting/ For Local Food Trucks, Cottage Bakers and Food Vendors Thu, 23 Apr 2026 20:11:58 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://i0.wp.com/bethanyarcher.com/wp-content/uploads/2026/02/favicon.ba_.png?fit=32%2C32&ssl=1 Troubleshooting Archives - Bethany Archer | Digital Marketing Strategy https://bethanyarcher.com/category/troubleshooting/ 32 32 194838054 Why Your Home Bakery or Food Business Isn’t Growing (Even When You’re Working Hard) https://bethanyarcher.com/troubleshooting/why-your-home-bakery-or-food-business-isnt-growing-even-when-youre-working-hard/ https://bethanyarcher.com/troubleshooting/why-your-home-bakery-or-food-business-isnt-growing-even-when-youre-working-hard/#respond Tue, 14 Apr 2026 20:09:19 +0000 https://bethanyarcher.com/?p=631 You’re exhausted. You’re doing everything. And somehow your food business still feels like it’s running

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You’re exhausted. You’re doing everything. And somehow your food business still feels like it’s running in place.

If that’s you, I need you to hear this: it’s not because you’re not working hard enough.

It’s probably because you’re working in the wrong direction. There’s a difference, and it matters more than almost anything else in your business.

So… let’s talk about it.


Passion Is Powerful. It’s Just Not a Business Model. {#passion}

Most of us didn’t start our food businesses because we thought, hmm, I need a business, food seems like a good category. We started because we love what we make. We love feeding people. I mean, I DO! And I figure if you’re reading this, you probably are too.

We’re passionate about it.

And that passion? It’ll carry you far. But it will not protect you from underpricing yourself, saying yes to everything, burning out, or getting pulled in ten different directions at once.

I’ve felt it. A lot of the food truck owners, cottage bakers, and farmstand vendors I know have felt it too. That desperate urge to just do more – as if more effort automatically equals more sales. It doesn’t. And the food industry is a brutal place to figure that out the hard way.

How bout this hard truth – food-based businesses (bakeries, food trucks, restaurants) have about a 70% failure rate. That’s insanely high – one of the highest of any small business category.

The usual reasons cited are low profit margins, high operating costs, weather dependency, product waste, competition. But there’s another one that doesn’t get talked about enough: we keep making more and selling more without ever stopping to actually run the business.


Motion vs. Momentum: What’s the Actual Difference? {#motion-vs-momentum}

Here’s the thing about modern hustle culture: we’re rewarded for looking busy. If you’re exhausted, you must be doing it right. If you’re constantly going, you must be building something.

But being busy and building something are not the same thing.

Motion is activity that looks like progress. It’s responding to every message immediately. It’s contorting your whole schedule to say yes to every little order. It’s posting just to post. It’s driving across town for one sale. Motion feels productive – it’s the hamster wheel that at least feels like doing your job.

But here’s the hard part: motion does not compound. You do it once, and that’s it. It doesn’t keep working for you. It just keeps you running.

Momentum is different.

Momentum is what happens when your effort builds on itself. It’s the system you set up once that keeps running. It’s the marketing channel that grows over time. It’s the product lineup that gets more profitable the longer you sell it.

Momentum is slower at first.

It requires patience and strategy. Sometimes it requires saying no, which is uncomfortable – especially when you’re stressed and behind on bills and everything feels urgent.

It’s HARD to set aside the urgent for the sake of the long-lasting, I get it.

But momentum is the only thing that ever actually moves the needle.

Motion keeps you afloat. Momentum moves you forward. And you can stay in motion pretty much indefinitely without ever actually going anywhere.

If you’re a home baker, food truck operator, or farmstand vendor and your business feels stuck even though you’re always doing something – this is probably a big part of why.

Getting clear on this is the first step to changing it.


Real Talk: Three Food Business Owners Who Are Stuck {#real-talk}

These are composites – people I’ve seen, maybe people you know, maybe me (definitely sometimes me 😅). I want you to notice how each scenario feels like hard work. Because it is. That’s not the problem. The problem is where the effort is pointed.

Susie the baker who wants every sale.

A customer asks Susie for one loaf of banana bread, but they need it delivered to their office because they can’t make it to her normal pickup. Susie says yes — a sale is a sale, right?

She packs it beautifully, drives 12 minutes, waits in the lobby, drives home. About 40 extra minutes total, including the back-and-forth messaging to arrange it all. The profit on that loaf? Maybe $3–4, if she’s accounting for her time. At $15/hour, that’s $10 in labor for an $8 loaf. The fuel and extra packaging probably wiped out the rest.

But here’s what really gets me: it’s not just the money she lost. It’s the money that 40 minutes could have made her.

I mean – if she had that time to put into her business, there are so many “momentum” things she could have done.

She could have used that time to work on her email list. Schedule a text message blast. Update her Google Business Profile. Take better product photos. Set up pre-orders. Those are the things that would have kept paying her back. The banana bread delivery? It paid her nothing and probably trained that customer to expect delivery every time.

Lydia the baker who loves new flavors.

Lydia is creative and her customers enjoy the variety, but every single week she’s testing new recipes and introducing new products. Her profit is unstable. Her customers can’t consistently get their favorites. Her hours keep climbing.

Because (and you may have noticed this in your own business) here’s the thing about new products – every single one requires upfront work. You conceptualize the flavor. You test it (sometimes multiple times, with wasted ingredients). You photograph it. You write the description. You market it. And then you do it all again next week.

(side note – I am tooootally speaking to myself here. 😅)

What works better: signature items, a rotating special, reusable photos and descriptions that you can actually build on. Case in point – I’m scaling back to my single bestselling item right now while I prep to list my house, and you know what?

The demand is there, the system is dialed in, and I have actual bandwidth left over for marketing. That’s the 80/20 rule in action.

Joe the food truck owner who’s everywhere.

Joe is at the Wednesday market, Friday night events, Saturday morning AND afternoon, oh and Sunday brunch. He’s working harder than anyone. But he never builds an email list. He never updates his Google profile. He barely posts online. Every week is just reacting and prepping.

Here’s the thing: you cannot grow a business when every ounce of your energy is spent keeping it afloat.

An ounce of proactive behavior is worth a pound of reactive behavior. But when you’re constantly in go-mode, you leave yourself no room to be proactive. You can’t build the things that will stack and compound if you’re always just surviving the week.


Your Time Is the Most Expensive Ingredient You Have {#your-time}

You can buy more flour. You can buy more containers. You can pay someone to take photos for you (or my favorite – to wash the dishes for me… thanks, kids!).

You cannot buy more of your time.

Your time is the single most expensive ingredient in your entire food business, and it’s the one thing you cannot get back, cannot get more of, and cannot outsource. That means every minute – not just your baking time, but your grocery runs, your customer chats, your packaging, your social posts, all of it – is a real cost to your business.

This is why opportunity cost matters so much for local food vendors and home bakers. Every time you say yes to something, you’re saying no to something else. The question isn’t just can I do this – it’s what will doing this cost me and is it actually moving my business forward?

The things that build momentum for a food business? Building your email or text message list. Creating pre-order systems. Showing up in search results. Batching your tasks. Building your Google profile. These are the things that keep working after you’ve done them.

Driving banana bread across town is not one of those things.


So What Do You Actually Do With This? {#what-to-do}

I’m not going to give you a 12-step system today. Honestly, the first step is just seeing it.

You can’t change something you haven’t noticed yet. So this week, I want you to pay attention as you go through your day. Just notice. Ask yourself:

Is this actually moving me forward, or is it just keeping me busy?

If I stopped doing this, what would actually happen? Is this task profitable, or is it just urgent? Could this be simplified, batched, eliminated, or automated?

I’m not saying stop doing all the work. We still have to make the things. 😂 But start noticing when you’re choosing motion out of habit or fear, and ask whether you actually have to.

That’s where things start to shift.

If you’re ready to start building the kind of marketing system that creates momentum instead of just motion, grab the free starter pack at bethanyarcher.com/start. I created it to help you start growing your online presence and it’s where I’d tell every home baker, food truck owner, and farmstand vendor to begin.


Have a thought about this? Comment and tell me all about it!

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4 Reasons Your Local Food Business Keeps Going Home With Leftovers https://bethanyarcher.com/troubleshooting/4-reasons-local-food-business-home-with-leftovers/ https://bethanyarcher.com/troubleshooting/4-reasons-local-food-business-home-with-leftovers/#respond Tue, 24 Mar 2026 09:14:00 +0000 https://bethanyarcher.com/?p=608 You know that feeling when you’re packing up at the end of a market day

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You know that feeling when you’re packing up at the end of a market day and your food cooler is still pretty full?

Yeah. That one.

It’s demoralizing in a way that’s kind of hard to explain to people who don’t do this. Because it’s not just unsold food – it’s your time, your supplies, your early morning, your energy. And when it happens consistently, it starts to mess with your head a little.

Am I pricing wrong? Is my food just… not that good? Did I do something to upset people?

I’ve been there. And I want to tell you something before we go any further:

It’s probably not your food.

There are some very specific, very fixable reasons why local food businesses – cottage bakers, food truck owners, farmers market vendors, farmstand operators – consistently go home with product they couldn’t sell.

And once you really understand the WHY, then we can start talking about how to fix the issue.

So let’s talk about it.

Reason #1: You Can’t Control the Variables, But You’re Relying on Them Anyway

Okay so let’s start with the one that feels most obvious, because I think we all know this deep down and just don’t always want to say it out loud.

You cannot control the weather. You cannot control foot traffic.

You cannot control whether there’s a competing event in town that’s pulling people away from the market, or whether this is somehow the same weird weekend it was last year where nobody showed up for no discernible reason whatsoever.

If you’ve been doing this for more than five minutes, you already know that market days can be completely unpredictable in the most baffling ways.

A gorgeous, perfect Saturday – empty. A cold, drizzly, genuinely unpleasant morning – somehow packed.

I’ve noticed in my own town that big local events can swing things wildly… and not even consistently! The same event that made one year incredible for sales made another year slow as molasses. You just can’t predict it.

And here’s the part that really matters:

The problem isn’t that these variables exist.

The problem comes when our business is reliant on them going our way.

That’s relying on luck.

And we’re going to come back to that idea a lot in this post, because it’s really the thread running through all four of these reasons.

Reason #2: There’s a Communication Gap (And It’s Probably Bigger Than You Think)

Here’s a truth that took me a while to really internalize: your customers are not thinking about you between market days.

Before you take that personally – neither are you thinking about every business you love.

That’s just how humans work. We’re busy. We’ve got stuff going on.

And unless something puts a business on our radar right when we need it to be, we just… don’t think about it.

Think about your own life. There are probably places you genuinely love that you haven’t been to in six months – not because you stopped loving them, but because nothing reminded you to go.

Your customers are the same way with you.

Most of your buyers aren’t going to your Facebook page to check what you’re selling this week.

(I mean YES some of them are, but most of them aren’t)

They’re just not. They’re living their lives.

And if something doesn’t pop up to remind them that you exist and tell them exactly where to find you – they’ll sometimes even go right past you without even realizing they missed you.

This is what I call the communication gap.

And closing that gap – making sure the right people know where you’ll be, when you’ll be there, and what you’re bringing – is one of the highest-leverage things you can do for your sales.

BUT – here’s the thing.

Most of us are trying to close that gap with tools that aren’t actually doing the job. Which brings me to reason number three.

Reason #3: The Algorithm Is Not Your Friend (And It Was Never Designed to Be)

Okay, I have a lot of feelings about this one. Buckle up.

Posting on social media is not a marketing strategy.

I know, I know, I know… that’s not what you were told, and I know it probably feels like a bold statement. But I mean it.

Posting on social media is a gamble.

Here’s what’s actually happening when you post: your content reaches somewhere between 3–8% of your followers.

It lasts maybe a day in anyone’s feed, if you’re lucky, before it disappears forever into the void.

And a huge chunk of the people who DO see it? Not even close to you geographically – because the algorithm is grouping you with similar content creators, not with people who can actually buy from you.

I noticed this myself as a baker. My Facebook feed is full of posts from other cottage bakers… people making incredible delicious-looking things that I will never, ever buy because they’re thousands of miles away.

I am a completely wasted view for their business. And the same thing is happening to your posts.

The algorithm doesn’t know you’re selling a local product. As of right now, it doesn’t compensate for proximity.

It just sees that you talk about cinnamon rolls, so it shows your posts to other people who talk about cinnamon rolls – most of whom are not in your town.

And then there’s this – if you include a link in your post that takes people off of Facebook? (as in – a link to where they can preorder, or whatever)

Do this, and Facebook will actively show that post to fewer people. Because keeping people on the platform is their goal.

Getting customers to your pre-order page is not their goal.

I worked with a food truck owner once who had a really bad sales day at a farmers market. Traffic was a little low, but nothing that should have explained how bad the numbers were.

He mentioned offhandedly that he’d barely gotten any engagement on his Facebook post that week – usually he got a lot more.

So we went and looked at the actual reach statistics in Facebook. He has about a thousand followers. That particular post had reached a fraction of his normal numbers. Not because anything was wrong with his food or his business — the algorithm just wasn’t in his favor that day.

And that’s the main reason why he went home with leftovers. Because his Facebook post didn’t get traction.

That story has stuck with me. Because here’s the thing –

You cannot build a reliable business on the foundation of an unreliable marketing system.

I’m not saying delete your social media accounts. I still post.

But social media cannot be your foundation.

Why?

Because you don’t own it, you don’t control it, and it can be taken from you or stop working at any time.

Here’s a stat that will make your jaw drop a little: text message marketing has 98% deliverability. That means 98% of the people on your list will actually see your message.

Email marketing runs 30–50% open rates.

Compare that to the 3–8% follower reach you’re getting on social media, on a good day.

There is no comparison. And yet most local food businesses are spending all their marketing energy on the platform with the worst numbers.

Reason #4: You Might Be Overproducing Out of Fear (This One’s a Little Uncomfortable)

Okay, I’m going to be honest with you here, because I’ve done this myself and I still catch myself wanting to do it.

A lot of us overproduce because we don’t want to disappoint someone who comes by late and finds us sold out.

That feeling is real, it’s human, and if you sell food – especially food you make with your hands and your heart – you probably know exactly what I’m talking about.

We love feeding people. We love watching someone take that first bite.

And the thought of someone walking up to our booth excited about our chicken and dumplings, only to hear “sorry, I’m sold out” – ugh.

So we make more. Just in case.

But here’s the math problem with that: one late customer who wanted your sold-out item does not pay for an entire extra batch.

And for most of us, especially bakers, it’s not like we can just make three extra cookies. It’s a batch or it’s not.

So we make the batch, the one or two extra customers don’t materialize, and we drive home with a full cooler again.

Being sold out is not a failure. It isn’t “bad.” Being sold out is information.

Personally, my goal is to be sold out by about 85–90% through my day. That tells me I’ve served the majority of the demand without overproducing to the point where I’m going home with more than I can use.

CAVEAT: There are exceptions, and I want to be clear about that.

When you’re doing a brand new venue or event you’ve never done before, it absolutely makes sense to produce a little more so you can gauge demand.

I did a big Christmas market a while back and I deliberately made more than I expected to sell because I needed to know what the demand actually was. But I also hedged myself – I made cookie dough that went straight into the freezer so I could bake more if needed, so what didn’t sell at the market got me almost all the way through January.

That’s the difference: overproducing with intention and a recovery plan versus overproducing out of fear of saying “sold out.”

If you’re going to make extra, use the freezer. Hold components back. Build in recoverability.

But don’t make a double batch just because you don’t want people to be disappointed. That’s a boundary-with-yourself problem, not a sales problem.

So What’s the Fix? Systems Over Luck.

Here’s the thing that connects all four of these reasons: they all involve relying on something you can’t control.

The weather.

Whether people happen to see your post.

Whether someone happens to drive by at the right moment.

Whether your supply magically matches demand.

That’s just luck. And luck is not a business strategy.

Say it with me: LUCK IS NOT A BUSINESS STRATEGY.

What we need instead are systems – repeatable, reliable ways of reaching our customers that don’t depend on variables we can’t control.

I know “systems” can sound boring and corporate and like something that requires a lot of fancy tech. It doesn’t.

The most basic version looks like this: you collect phone numbers or email addresses from people who have already bought from you, and you reach out to them directly before you show up somewhere.

That’s it. That’s the foundation.

I had a Saturday not long ago where my cinnamon rolls just were not moving. I’m still figuring out my display, so I was sitting there wondering what was going on.

And then I realized – I’d forgotten to text my list. So I sent one text to my 30-something person text list.

Ten minutes later, a customer walked in – she’d literally just left the gym (I LOL’d when she told me that), saw my text – and she bought every single cinnamon roll I had. Every one.

That is what a system does. It makes your results predictable instead of accidental.

I also use Hot Plate – it’s a free platform where I can create a menu and let people pre-order and pay online before they even come to pick up.

No back-and-forth DMs, no chasing people down for payment, no “I meant to come by but forgot.” They ordered, they paid, they’ll show up.

Systems aren’t fancy.

Yes, they can feel a little nerdy.

But they are where the actual freedom is – because they work whether or not the algorithm likes you that week, whether or not the weather cooperates, whether or not foot traffic is good.

Slow is smooth, and smooth is fast.

If you are constantly scrambling because you’re relying on conditions you can’t control, stepping back to build even one simple system will change everything.

Before You Go, I Want to Ask You Something

Think about the people who have already eaten your food and loved it. The regulars, the people who have told you how good it is, the ones who come looking for you specifically.

If 20 more of those people (people who already know your food is good) knew exactly when, where, and how to buy from you this week… would you sell more?

Sit with that for a second.

If your answer is yes – and I’m betting it is – then your food isn’t the problem.

Your quality isn’t the problem.

Your skill isn’t the problem.

The problem is that you’re not on their radar when you need to be on their radar.

And that is a communication problem.

Which is GREAT because that means it’s fixable.

If your answer is no – more awareness wouldn’t lead to more sales – then it’s worth looking at whether people clearly understand what you sell, whether it’s obvious when your orders are open, and whether you’re communicating clearly enough for someone to actually make a purchase decision.

That’s usually a clarity issue, not a “post more” issue.

Either way, the fix is not doing more. It’s doing the right things.

Ready to Start Building Systems Instead of Crossing Your Fingers?

One of the main things I focus on is bridging that communication gap via email marketing, getting found online, etc.

And in order for you, or anyone else, to be able to implement what I teach, there’s some things that you’ll want to have in place.

One big one is to have an email list set up – legally and correctly (no, you can’t just email people from your home email address without issues).

It’s not difficult, though.

I put together a free starter kit for local food business owners who are ready to stop relying on luck and start putting something real in place.

It’ll walk you through getting your email list set up from scratch, and help you make sure you’re actually showing up when someone in your area searches for what you sell. Both of those things are foundational – and neither of them requires you to dance on TikTok or beg the algorithm for scraps.

Grab it for free at bethanyarcher.com/start.

And if you want to hear the full conversation – including the cinnamon roll story, the food truck client whose entire slow day came down to the algorithm, and a lot more – you can listen to the full podcast episode here.

This is what On Your Terms is all about: building a local food business that actually works for you, on your terms – not at the mercy of a platform that doesn’t care whether you sell out or drive home full.

I’ll see you next week. 🧁

Bethany

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